Terms and Conditions
Hotel
- Hotel Check-in time is after 2pm. Check-out time is before 10pm. Reception is open 24 hours a day.
- All reservations must be guaranteed with a valid credit card, unless a prepayment is required.
- A security deposit of $150 to $300 is required at time of check-in, depending on the room type booked. Exceptions may apply. This can be paid by cash or credit card. The amount will be used to cover unpaid incidental charges and damages and will be refunded at check-out if unused. Please note that credit card pre-authorisation releases may take 7-10 days to be processed by your bank.
- We require full payment upon check-in, as well as a photocopy of photo identification and a valid credit card. The authorised signatory for the credit card must be a registered guests and be present on check-in.
- Group and event space reservations are subject to additional terms and conditions outlined in their specific contracts
- The Canberra Rex Hotel reserves the right to refuse service or entry to any individual at its sole discretion, in cases including but not limited to failure to comply with hotel policies, disruptive behaviour, safety concerns or legal considerations.
Parking
- Parking is subject to availability. Parking is not reserved or guaranteed.
- Vehicles must be parked within designated bays only.
- Guests park at their own risk. The Canberra Rex Hotel accepts no liability for any loss or damage to vehicles or personal property.
Fitness Centre and Swimming Pool
- Fitness Centre and Swimming Pool are available to registered guests only
- Users must be able to provide valid identification or access cards when requested.
- The Canberra Rex Hotel reserves the right to deny entry to individuals who do not comply with facility rules.
- The Canberra Rex Hotel accepts no liability for any injuries or accidents and loss or damage to personal property.